At KD Digital, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services or visit our website.
1. Information We Collect
We collect information you provide directly to us, information we obtain automatically when you use our services, and information from third-party sources.
Personal Information You Provide:
- Contact information (name, email address, phone number, mailing address)
- Business information (company name, industry, website URL)
- Account credentials and profile information
- Payment and billing information
- Communications with us (emails, chat messages, support tickets)
- Marketing preferences and survey responses
Information Collected Automatically:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, click patterns)
- Location information (general geographic location)
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and improving our digital marketing services
- Communicating with you about our services and your account
- Processing payments and managing billing
- Personalizing your experience and content recommendations
- Conducting market research and analytics
- Sending marketing communications (with your consent)
- Complying with legal obligations and protecting our rights
- Detecting and preventing fraud or security issues
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
Service Providers:
We work with trusted third-party service providers who assist us in operating our business, such as:
- Cloud hosting and data storage providers
- Payment processing companies
- Email marketing platforms
- Analytics and tracking services
- Customer support tools
Legal Requirements:
We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety.
Business Transfers:
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and employee training
- Secure data centers and backup systems
- Incident response and breach notification procedures
Important Security Note
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to maintaining the highest standards of data protection.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. Types of cookies we use include:
- Essential Cookies: Necessary for website functionality
- Analytics Cookies: Help us understand how visitors use our site
- Marketing Cookies: Used to deliver relevant advertisements
- Preference Cookies: Remember your settings and preferences
You can control cookie settings through your browser preferences, but disabling certain cookies may affect website functionality.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Portability: Request transfer of your data to another service provider
- Opt-out: Unsubscribe from marketing communications at any time
- Restriction: Request limitation of how we process your information
To exercise these rights, please contact us using the information provided at the end of this policy.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors we consider when determining retention periods include:
- The nature and sensitivity of the information
- Legal and regulatory requirements
- Business and operational needs
- Your relationship with our services
When we no longer need your personal information, we will securely delete or anonymize it.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards, including:
- Standard contractual clauses approved by regulatory authorities
- Adequacy decisions by relevant data protection authorities
- Certification schemes and codes of conduct
9. Children's Privacy
Our services are not intended for children under the age of 13 (or 16 in the European Union). We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete such information promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending email notifications to registered users
- Providing notice through our services
Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.
11. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
KD Digital Privacy Team
Email: privacy@kddigital.co
Website: https://kddigital.co
Response Time: We will respond to privacy-related inquiries within 30 days.
For residents of the European Union, you also have the right to lodge a complaint with your local data protection authority if you believe we have not addressed your concerns adequately.
Questions About Our Privacy Policy?
If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please don't hesitate to contact us. We're here to help and ensure your privacy is protected.